Cisco Unified Communications

Communicate effectively by reaching the right resource the first time. Now your small business can deploy an affordable, easy-to-manage communications system with Cisco Unified Communications 500 Series for Small Business.  The series supports:

• From 2 to 138 users in flexible deployment models based on your needs
• A wide array of IP phone models
• Public switched telephone network (PSTN) interfaces
• Internet connectivity with security services

The series eliminates the need for multiple servers and combines voice, data, video, security, and wireless capabilities. It integrates with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs. Integrated smart applications also help boost employee productivity.

Series Cisco Product Cisco Small Business Pro Series Cisco Small Business Pro Series Model Cisco Unified Communications 520 Cisco Unified Communications 540 Cisco Unified Communications 560 Feature Highlights Eight to 64 IP phone station support Four to 8 analog trunks or two to 4 BRI digital trunks Optional single T1/E1 voice interface (PRI and CAS) Integrated voicemail 16 hours voicemail storage Automated attendant Integrated business productivity applications Integrated security Music on hold Optional on board wireless access Simple system configuration and management Eight to 32 phone station support Four to 8 analog trunks or two to 4 BRI digital trunks Optional single T1/E1 voice interface (PRI and CAS) Integrated voicemail 32 hours voicemail storage Automated attendant Integrated business productivity applications Integrated security Music on hold On board wireless included Simple system configuration and management 16 to 104 phone station support Four to 12 analog trunks or two to 6 BRI digital trunks Optional one or two T1/E1 voice interface (PRI and CAS) Integrated voicemail 32 or 64 hours voicemail storage Automated attendant Integrated business productivity applications Integrated security Music on hold Wireless support with the Cisco AP 500 Series Wireless Access Point Simple system configuration and management Service and Support Cisco SMARTnet Service Cisco Small Business Pro Service Cisco Small Business Pro Service

The All New Cisco UC320 for Small Business

Cisco’s new flagship Unified Communication models that includes UC540 and UC560 has a new comrade – UC320. Specifically designed for small and medium sized businesses for less than 24 users, UC320 can significantly reduce phone costs and boost employee productivity.Base product is priced agressively with great features.

Key Features of UC320 Include:

• Voicemail and automated attendant
• Voice to email notification
• Support for Cisco SPA300 and SPA500 Series IP Phones
• Supports for up to 12 public switched telephone network (PSTN) lines (FXO)
• Includes licenses for up to 24 phones (maximum 9 analog phones/fax)
• Embedded state-of-the-art, web-based configuration utility included 

For customer looking for some additional functionalites like video calling within the company network, mobility options for sales team, CRM integration etc. UC 500 models is still the right option.

UC320 –Target customer profile

-SOHO/SB: 1 –24 users (sweet spot 4 -16 users)
-With basic telephony requirements, KTS or PBX
-Greenfield or KTS replacement, many Y2K
-May require voicemail, hunt group or auto attendant
-Can benefit from integrated data capabilities
-Key purchase considerations are reliability, service and price

Cisco Business Edition 3000

• Value-priced solution that fits your budget
• Simple to manage and use
• Essential, professional features including voicemail, automated attendant, and mobility
• Purpose-built Linux appliance (Cisco MCS 7890-C1) with integrated gateway ports
• Simplified administration and user interface
• Applications: Integrated voice messaging, auto attendant, and mobility (single number reach, extension mobility), and click-to-call
• Support for standard music on hold, as well as external audio sources through a jack on the appliance server
• A wide range of Cisco IP phones for any business environment: Cisco Unified SIP Phone 3905; Cisco Unified IP Phone 6900 Series; Cisco Unified IP Phone 7925, 8941, 8945, and 8961; Cisco Unified IP Conference Station 7937G; Cisco IP Communicator PC-based soft phone

Up to 300 users and 400 connected devices